Lahore: The Punjab Safe Cities Authority (PSCA) has made the process of correcting e-challans easier by introducing a new e-challan review feature on its website.
According to a spokesperson, citizens receiving incorrect challans can now submit complaints online along with supporting images. After verification, the authority will cancel the challan if the error is confirmed.
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The spokesperson added that citizens will no longer need to send emails for corrections. He further said that e-challans are being sent via SMS and WhatsApp, while citizens can also view all their challans and images on their mobile phones.
All e-challans, the spokesperson noted, are dispatched to numbers registered in the Excise Department database.
