Opinion

Articles, blogs and Columns

Opinion

Designing Scalable Enterprise Workflows: Best Practices for Complex Split-Join Operations

Enterprise workflows orchestrate critical business operations, from customer onboarding to complex financial transactions. As processes grow increasingly sophisticated, the ability to design scalable workflows handling parallel processing through split-join operations has become essential. This article explores best practices for architecting workflows that maintain performance, reliability, and maintainability at scale. Understanding […]

Fake News
Opinion

Fake News and Disinformation: Emerging Cybersecurity Threats

“Fake news” refers to fabricated information that imitates legitimate news media in form, but not in intent or process. Unlike reputable journalism, fake news sources lack established editorial standards and fact-checking protocols that ensure accuracy and credibility. Fake news overlaps with two related concepts: (Source: David M. J. Lazer et […]

Pakistan’s internet slowdown
Opinion

Pakistan’s Internet Crisis Exposes a Fragile Digital Backbone Amid Global Connectivity Woes

While Pakistan continues to struggle with persistent internet slowdowns and connectivity degradation, the world’s largest cloud infrastructure, Amazon Web Services (AWS), also faced a global outage this week — underlining a deeper truth: the world’s internet, from Silicon Valley to Islamabad, rests on fragile digital foundations. Pakistan’s Internet Feels Like […]

Opinion

Cognitive Enterprise Communication: A Strategic Roadmap for AI-Driven Business Interaction Ecosystems

The enterprise communication landscape is on the brink of a profound architectural shift. Within this decade, organizations will transition from static, template-based systems to cognitive communication ecosystems—frameworks that predict, adapt, and optimize interactions in real time. Currently, most Customer Communication Management (CCM) platforms rely on automation templates that react to […]